Salesforce Workflow and Process Builder Sunset
Salesforce has officially announced the retirement of Workflow Rules and Process Builder, with support ending on December 31, 2025. After this date, these tools will no longer receive updates, bug fixes, or support. The writing is on the wall — it’s time to transition your automation to Flow Builder, Salesforce’s powerful next-generation automation tool.
Critically, the ability to create new Workflow Rules and Process Builder automations has already been disabled, and while you can still modify existing ones, that window is rapidly closing. After the cutoff, continuing to rely on these legacy tools could leave your organisation vulnerable.
Why Is Salesforce Making This Move?
Salesforce is consolidating its automation capabilities into Flow Builder because it provides:
Much more powerful, multi-object automation
Advanced logic handling
Screen flows for user interaction
Improved performance and scalability
In general, this is a shift by Salesforce towards consolidating their automation into Flows which are increasingly being improved with greater features and functionality.
Real-World Problems You’ll Face If You Don’t Migrate
It would not be wise to take the attitude “we’ll deal with it later” as you’ll start feeling the impact long before 2025 ends. Here are just a few issues you're organisation is likely to run into:
⚠️ You won’t be able to create new automations for common tasks:
Want to automatically send an email when a lead is created? You can still create the email alert — but you’ll need to build the logic in Flow, because Workflow Rules can no longer be used for new automations.
Need to update a field based on record criteria? You’ll have to rebuild that in Flow.
⚠️ Maintenance will get riskier over time:
Updating old automations in Workflow or Process Builder may lead to unexpected errors and be harder to debug.
Without ongoing support, bugs will go unfixed, and performance issues may increase — especially in larger orgs.
⚠️ New Salesforce features won’t work with legacy tools:
New automation-related features will only be supported in Flow, leaving you out of future innovations.
How Systep Can Help
At Systep, we specialise in guiding businesses through technical transitions like this one, efficiently and with minimal disruption. Here's how we support you:
✅ In-depth audit of your current automations identifying where you're using Workflow and Process Builder and which processes are most critical.
✅ Custom migration plans based on your priorities
✅ Certified Salesforce experts with deep PB, Workflow & Flow knowledge
✅ Smooth implementation, testing, and documentation
✅ Ongoing support and SLAs to keep things running post-migration
We’ve helped organisations navigate platform shifts like this before, and Systep’s outstanding rating on the AppExchange proves we do it with professionalism and complete client satisfaction.
Final Thought: Don’t Wait for the Deadline
This isn’t just an IT update — it’s a risk to your organisation and delaying migration could result in:
Being caught out by an urgent requirement and not having the new Flows in place
Incompatibility with future Salesforce features
A ‘technical debt’ that may be harder to remedy the longer you wait
Whether you’ve already started or haven’t touched Flow yet, Systep can help through either a one-off project or one of our Salesforce Managed Services offerings.